Marcia's Blog

How the mortgage industry can attract customers for life

With homebuying season in full swing, we must ask ourselves: Are we giving our customers what they want? I would argue that the mark of success isn’t helping a consumer buy a home; it’s making that consumer happy enough with the experience to feel good about the homebuying process and do business with you again.

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What the mortgage industry is not telling consumers

Time and time again, I’ve seen how homeownership education can change someone’s life.

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What the mortgage industry can learn from Spring

Spring is a time of renewal. We’ve made it through another winter, and now we plant new seeds that will bloom throughout the rest of the year. Spring also reminds us that everything is cyclical. No matter how bad winter gets, there is always the promise of Spring, which brings us hope, rebirth and fertile ground.

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A Program We Can All Get Behind

Our mission at HomeFree-USA is to help as many Americans as possible realize the American Dream of homeownership. Yet for many African-American homebuyers, that dream may seem to be out of reach.

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The ‘fake news’ keeping Americans from owning homes

The key fact that renters have all wrong

When it comes to homeownership, knowledge is key. That’s why I was so disturbed by a recent study that showed just how misinformed many potential homebuyers are.


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